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HiBidder.com Auction Manager Software

Save time and sell more by creating your listings quickly and track the sales tracking process more efficiently. You can create auction listings easily with prefilled preferences or directly from templates and easily upload all of your auctions with the click of a button! Easily import items from eBay and/or other sites that have CSV or spreadsheet exporting capabilities, then upload to HiBidder.com. Why not bypass the grueling listing process that could normally take days or weeks. With the HiBidder.com Auction Manager you can upload hundreds/thousands in a matter of minutes. You can also modify your auctions by making the needed edits and re-upload in an instant!

How to get this software

Please click here to download our Auction Manager software.


Please read the directions below to use the HiBidder.com Auction Manager.



Download:
Download the above zip file to your computer. Once downloaded, unzip the contents to your desktop. Now open the auction manager folder to view the contents.


Installation:
Note: Do not execute the install file while it is still in the zip file, as the HiBidder.com Auction Manager will not install properly. You MUST extract all contents before installing.

There will be two setup files. Execute either of the two setup files, which will start the install process. Read the information page that describes the Auction Manager, then click the next button. You will now be prompted about where to install the software. Just click the next button, unless you want the software installed in a specific location. If so, please choose a location then click the next button to proceed. You will now be informed that you are about to install the auction manager. Click the next button and the install will go through the process of unpacking and installing needed components. It will now tell you that install is complete and prompt you to click the close button to exit. The auction manager program is now installed on your computer.


Updates:
When we provide updates for the auction manager program, your version should automatically inform you that there are updates available when starting the program. We recommend that you always perform these updates as soon as possible when you are prompted to do so. When the update is complete, the Auction Manager will automatically close. You will need to restart the program again to proceed.


Preferences and Master Data:
After installation, a shortcut to the Auction Manager will be placed on your desktop. Double click the icon on your desktop (this is how you will access the Auction Manager in the future). A window will pop up, stating that you are running the program for the first time, and that you should set up your auction preferences. Click the OK button and the user preferences page will appear. This page contains your member information, as well as your pre-defined preferences for your auctions. Only enter your username and password at this time, then click the save button. You will come back to this page later to fill in the rest of your preferences.

From the file menu, choose download master data. Now click the download button to populate the HiBidder.com Auction Manager program with the necessary categories, payment options, currencies, etc. Click the finish button once this has been completed.

From the tools menu, choose preferences (this is the screen that you initially entered your username and password). Fill in all entries with the information that you want to automatically be included when creating new auction listings.
NOTE: If you select any online payments (direct payment options), you must set up these options up in your members area on HiBidder.com first. Otherwise this will not work properly for you.

(Please view video below to see this process completed)


Importing Your Inventory:
To import your inventory (active auctions) into the HiBidder.com Auction Manager click the file button on the main toolbar, then select "update inventory" from the drop down list. You will receive a prompt, telling you what you are about to do. Select start from this prompt, and your inventory update will begin. The software will download/update all auctions, including items that have been automatically relisted and are not showing in your inventory page.

(Please view video below to see this process completed)


CSV/Excel Auction Importing:
You should be able to import any csv/excel file into the HiBidder.com Auction Manager, regardless of structure or format.
Click the "import items from csv/excel" option from the file menu, or the button located on the lower right portion of the program. You will receive a prompt to locate the file you wish to import. Click the folder icon to browse your computer for this file. Once you locate the file, select it with your mouse pointer then click the open button. If you are importing from an excel file that has multiple tabs, choose the appropriate tab you wish to import from, via the excel options. Otherwise you will not have to worry about the excel options section.

The next screen will ask you options you may want applied to all the items you import. Like auto-relist, how many relists, etc. If you are importing over 100 auctions, we recommend you start the auctions at least a couple hours in the future, and choose to have the items spaced out a couple minutes apart. Click the next button once you complete this step.

The next screen is the columns mapping page. The Left column is the auction manager entries, and the right column is your import file options. Match your option with the auction managers options. Example: Your import may have a "item name" column for the auction titles... so you would match "item name"(your column), with "item title"(auction manager column). There are many of these entries that you may want to use info you entered on your preferences page, like auction duration, auction currency, item list type, etc. Just select "use default settings" for options you want to be filled in from your preferences page. Do this for each entry, then click the next button.

Any auctions in your import that the program does not recognize the category from your import file, the auction manager will prompt you to choose an alternate category. So if you have an auction for "thomas the tank childrens book", which has a category of "xoxoxo"... The auction manager would state "choose an alternate category for (Thomas the tank childrens book)". The auction manager will then remember your alternate category you chose for "xoxoxo", and apply this change to all other auctions in your import file that have a category of "xoxoxo". In other words, if you are importing 1000 auctions which are listed in 15 different categories, you would be prompted to select an alternate category 15 times. Quite simple really.

(Please view video below to see this process completed)

Auctions
Create and Upload New Auctions:
To create a new auction you would click the "create new auction" button at the bottom left of the program, or click the "new auction" option from the file menu.
When creating a new auction, all the data you have saved on your preferences page will be automatically preloaded.

If you have custom categories for your store, we recommend listing the first category from the site list of categories, then choose one of your custom store categories for your second category. You will need to ensure you have the option "item list type" set as "both". This way it will display in your store and in the auctions.

If you have your own html you want to insert, click the icon to the right of the description box. Click the "source" tab and paste your html here. You can now click the "preview" tab to see what your auction will look like when uploaded.

NOTE: If you select any online payments (direct payment options), you must set up these options up in your members area on the site first. Otherwise this will not work properly for you.

Once you have all your info entered click the save button at the bottom of the screen. You will now see your auction you just created on the inventory page. Highlight the auction you created, then click the "add selected items to upload" button. You can select multiple items by holding down your "ctrl" key on your keyboard while making selections.
An easy way to upload multiple new auctions: Choose to have only the new auction display on this page, by choosing "new items" from the drop down menu at the bottom of the inventory page. Now choose "select all" from the edit menu. Now click the "add selected items to upload" button at the bottom of the screen. All your new items would now be on your uploads page.

Click the waiting for upload tab to view all auctions ready for upload. Click the upload now button, then click the start button once the next screen is ready to upload your items. You will see the status of your upload at the top of this screen, as "uploaded XXXX items out of XXXX". When the upload is complete, click the finish button. Your items are now on HiBidder.com. If you chose to list your items in the future, your items will start when your designated time arrives.

(Please view video below to see this process completed)


Sales Tracking and Invoicing:
To view the sale page, click the sales tab. Click the "import sales" button that is located on the bottom of the sales page. Double click the title for any of your sales to open that invoice. The invoice will show all items from that buyer that have not been marked as paid or shipped. Each purchase item will have a check box. Select each item you would like included on the invoice. The totals for each item will automatically calculate in the totals section. You can edit any of these, add tax, add discounts, etc., and the total will adjust automatically as you make these changes. Select the "include paypal button in invoice" if you want to include a paypal button in your invoice. Fill in any other info you want included in your invoice, then click the send invoice button at the bottom of the page.

Your invoice has not been sent yet, it has only been generated within your software module. When you get done generating invoices, click the export changes button that is located on the bottom of the sales page. Your invoices will all be sent now.

Leaving Feedback: To leave feedback for any auction, click the auction title you wish to leave feedback for. Select the leave feedback now option, select the feedback rating, and enter the feedback comment in the comment box. Click the update page status button at the bottom of the screen. You will need to click the export changes button to upload the feedback to the live site.

Update Status: Once the buyer has paid you for your item or you have shipped the item, you can update the status withing your auction manager. Just click the auction title you wish to update, choose the appropriate entry from the status drop down menu. Now click the update page status at the bottom of the screen.

(Please view video below to see this process completed)

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